Shipping policy

Processing Time

Orders are processed within 1 to 2 business days, Monday through Friday, excluding holidays. Orders placed after 12pm PST may be processed the following business day.

Shipping Rates and Delivery

Shipping rates are calculated at checkout based on your location and order size. Standard delivery typically takes 3 to 7 business days within the United States. A tracking number is emailed to you as soon as your order ships.

Shipping Restrictions

We currently ship within the United States only. We do not ship to jurisdictions where our products are restricted or prohibited. Any orders placed for delivery to restricted locations will be cancelled and refunded in full.

Warm Weather Shipping

Gummies and chocolate can be sensitive to heat. During warmer months we may include cold packaging or hold shipments over weekends to reduce transit time in the heat. Minor melting or sticking does not affect product safety and is not considered a defect.

Lost or Delayed Packages

We are not responsible for carrier delays, but if your package appears lost or significantly delayed, contact us at support@mushroomgummies.com and we will work with the carrier to resolve it. Please double check your shipping address at checkout, as we cannot guarantee recovery of packages sent to an incorrectly entered address.